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Your Change Privacy Policy

YourChange Privacy Policy

 

YourChange 

Privacy Policy

Revised as of September 21, 2022

 

Yourchange.app and the Your Change mobile application (the “App”) is operated by Your Change, LLC (sometimes referred to as “we,” “our” or “yourchange.app” hereinafter). Your Change, LLC has created this privacy policy to demonstrate our firm commitment to the privacy of our visitors and members.  Your Change, LLC is committed to respecting your privacy and recognizing your need for appropriate protection and management of personally identifiable information you share with us (the phrases “personally identifiable information” and “personal information” mean any information by which you, individually, can be identified, such as your name, address, telephone number, etc.). The purpose of this privacy policy is to inform you when you visit our App, how we use such information.

 

This Privacy Policy also governs the collection, use, transfer, and processing of your personal information. By using this App, you consent to our Privacy Policy set out below. All terms not defined in this document have the meaning ascribed to in the Terms and Conditions located at yourchange.app 

 

A Special Notice about Children. Children (under the age of 18) are not eligible to use the App unsupervised, and we ask that children do not submit any personal information to us. If you are under the age of 18, you may only use this App in conjunction with, and under the supervision of, your parents or guardians.

 

  1. General. In general, you may visit the App without telling us who you are or revealing any of your personal information. Even if you do not create a Member or Organization Account with us, we still collect all information that you submit to us, including any personal information you submit, via our Contact page, or Referral Form. Whether or not you choose to provide Personal Information is entirely up to you. We may also track the IP Address or Unique Identifiers from the device used to access our App, as defined below. In the event you do create a Member or Organization Account with us, the manner in which we will collect and use your Personal Information is set forth below. 
  2. Information We Collect. The information we gather enables us to personalize, improve and continue to operate the Service. In connection with certain aspects of the Service, we may request, collect and/or display some of your Personal Information. We collect the following types of information from our Members and Organizations.
  3. Account Information. When you create a Member or Organization Account, you will provide information that could be Personal Information, such as your name, username, password, email address, social security number or employer identification number, profile picture, and address. We may also collect this same information if you choose to create a Member or Organization Account through your Facebook or Google credentials. You acknowledge that this information may be personal to you, and by creating a Member or Organization Account on the Service and providing Personal Information to us, you allow others, including us, to identify you and therefore may not be anonymous. We may use your contact information to send you information about our Service, but only rarely when we feel such information is important. You may unsubscribe from these messages through your settings, although we, regardless, reserve the right to contact you when we believe it is necessary, such as for account recovery purposes.
  4. Donations and Contributions. If you choose to access certain features of the Service, such as making Donations to an Organization (or receiving Contributions as an Organization), you allow us to collect Personal Information such as your name, address, email address, address, social security number/employer identification number, and phone number. We will use this information in accordance with this Privacy Policy.    
  5. Financial Information. We may collect financial information, such as your online banking credentials, and Stripe credentials. Thus, information is collected and stored by our third-party payment processing company (the “Payment Processor”) and use and storage of that information is governed by the Payment’s Processor’s applicable terms of service and privacy policy. We may from time-to-time request and receive some of your financial information from our Payment Processor for the purposes of completing transactions you have initiated through the Services, such as making a Donation or receiving a Contribution, to protect against or identify possible fraudulent transactions, and otherwise ad needed to manage the Service.  
  6. IP Address Information and Other Information Collected Automatically. We automatically receive and record information when you interact with the App including your IP address and Unique Identifiers. This information is used for fighting spam/malware and also to facilitate collection of data concerning your interaction with the Service (e.g., the device and/or location from which you access the App). 
    1. Generally, the Service automatically collects usage information, such as which parts of the App you use and how frequently you use them. We may use this data in a manner that would identify you personally. This type of data enables us, and third parties authorized by us to figure out how often individuals use parts of the Service, so that we can analyze and improve them. 
  7. Email Communications. We may receive a confirmation when you open an email from us. We use this confirmation to improve our customer service.
  8. Aggregate Information. We collect statistical information about how both Member and Organizations, collectively, use the Service (“Aggregate Information”). Some of this information is derived from Personal Information. While Aggregate Information is not Personal Information, it may be tied back to you, your Member or Organization Account or your web browser.
    1. Your Change, LLC adheres to the U.S. safe harbor policy privacy principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.  If you have any questions regarding this policy, contact Your Change, LLC through the Contact page or write to us at Your Change, LLC, 1225 Broken Sound Parkway NW, Boca Raton, FL 33487.  
  9. Unique Identifiers. The App may use a unique identifiers, including but not limited to, a string of characters specific to your mobile device, GPS location, camera and/or photos access, and information about the network your mobile device is connected to, and your IP address. Any time you access the App we collect and receive information about the different devices you use and how you use them. We may use this information to measure the frequency of Members or Organizations accessing specific features and/or functions of the App, and to help us make the App more useful for our Members and Organizations.
  10. Information We Share. The Service is designed to help you share information with others. As a result, some of the information generated through the Service is shared publicly or with third parties.
  11. Public Information about Your Activity on the Service. Some of your activity on and through the Service is public by default. This may include, but is not limited to, content you have posted publicly on the App or otherwise through the Service.
    1. Members or Organizations may have some of this information associated with their Member or Organization Accounts. Unregistered users will not have this association, but information concerning their use of the Service (such as what pages they have visited) may be tracked anonymously through the use of cookies and stored by us.
    2. Please also remember that if you choose to provide Personal Information using certain public features of the Service, then that information is governed by the privacy settings of those particular features and may be publicly available. Individuals reading such information may use or disclose it to other individuals or entities without our control and without your knowledge, and search engines may index that information. We, therefore, urge you to think carefully about including any specific information you may deem private in content that you create or information that you submit through the Service.
  12. IP Address Information. While we collect and store IP address information, that information is not made public. We do at times, however, share this information with our partners, service providers and other persons with whom we conduct business, and as otherwise specified in this Privacy Policy.
  13. Information You Elect to Share. You may access other Third-Party Services through the Service, for example by clicking on links to those Third-Party Services from within the App. We are not responsible for the privacy policies and/or practices of these Third-Party Services, and you are responsible for reading and understanding those Third-Party Services’ privacy policies. This Privacy Policy only governs information collected on the Service.
  14. Aggregate Information. We share Aggregate Information with our partners, service providers and other persons with whom we conduct business. We share this type of statistical data so that our partners can understand how and how often people use our Service and their services or websites, which facilitates improving both their services and how our Service interfaces with them. In addition, these third parties may share with us non-private, aggregated or otherwise non-Personal Information about you that they have independently developed or acquired.
  15. Email Communications with Us. As part of the Service, you may occasionally receive email and other communications from us, such as communications relating to your Member or Organization Account. Communications relating to your Member or Organization Account will only be sent for purposes important to the Service, such as password recovery.
  16. Member and Organization Account Information. Member and Organization Account information, including your name and other information you enter, may be displayed to others to facilitate interaction within the Service. We will not directly reveal member email addresses to others.
  17. Information Shared with Our Agents. We may employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Agents”). We may need to share Personal Information with our Agents in order to provide products or the Service to you. Unless we tell you differently, our Agents do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information with our Agents.
  18. Information Disclosed Pursuant to Business Transfers. In some cases, we may choose to buy or sell assets. In these types of transactions, Member or Organization information are typically one of the transferred business assets. Moreover, if our assets, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, member information would be one of the assets that is transferred or acquired by a third-party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Information as set forth in this policy.
  19. Information Disclosed for Our Protection and the Protection of Others. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce this Privacy Policy and our Terms of Service, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to support requests, or (v) protect our rights, property or safety, our Members, Organizations, and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.
  20. Information We Share with Your Consent. Except as set forth above, you will be notified when your Personal Information may be shared with third parties and will be able to prevent the sharing of this information.
  21. Information You Can Access. If you are a registered Member or Organization, you can access information associated with your Account by logging into the Service. Additionally, you can access and delete cookies through your web browser settings.
    1. California Privacy Rights: Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates and/ or third parties for marketing purposes and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: Your Change, LLC, 1225 Broken Sound Parkway NW, Boca Raton, FL 33487. 
  22. GPDR Our Data Protection Officer. Our Data Protection Officer is responsible for overseeing what we do with your information and monitoring our compliance with data protection laws.
    1. If you have any concerns or questions about our use of your personal data, you can contact our Data Protection Officer by writing to Your Change, LLC, 1225 Broken Sound Parkway NW, Boca Raton, FL 33487. 
  23. Opt Out. You may “Opt out” of having your personal information shared by providing us written notice identifying which communications you choose not to receive by writing us at: Your Change, LLC, 1225 Broken Sound Parkway NW, Boca Raton, FL 33487 .You may also delete your Member or Organization Account by emailing support@yourchange.app. If you terminate your Account, any association between your Account and information we store will no longer be accessible through your Account. However, given the nature of sharing on the Service, any public activity on your Account prior to deletion will remain stored on our servers and will remain accessible to the public.
  24. Information Retention. The length of time we retain particular categories of personal information is determined based on whether it is sufficient to fulfill the purposes for which we collected it, including to satisfy legal, regulatory, accounting, or reporting requirements, establish or defend legal claims, enforce our agreements, resolve disputes or fraud prevention.
  25. Your Rights. In relation to the information which we hold about you, you are entitled to:
  • see a copy of the information;
  • ask us to rectify the information where it is inaccurate or is incomplete. If we agree the information is inaccurate or incomplete and make the rectification, we will inform any recipients of the information of the change, where possible;
  • ask us to erase the information, but we will not be able to comply where we hold your information to fulfill our statutory regulatory and representative obligations;
  • ask us to restrict what we do with your information, but there are a number of exemptions relating to this right;
  • object to our use of your information and ask us to stop that use, in certain circumstances; and
  • instruct us to provide you with the information we hold about you in a structured and commonly used format or transmit that information directly to another organization.

Our obligations to comply with the above rights are subject to certain exemptions.

Where we are using some of your information because you have provided your consent to that use, you are entitled to withdraw your consent at any time. The lawfulness of our use of your information before consent was withdrawn is not affected. You can do this by writing to Your Change, LLC, 1225 Broken Sound Parkway NW, Boca Raton, FL 33487.  

 

  1. Third-Party Hosting. We may contract with third parties to maintain and host the App. Any information you submit to us, including personal information, may be placed and stored on a computer server maintained by this third-party host.  
  2. App Technologies. Your Change, LLC does not provide the technologies used to build the App, and therefore, neither recommends nor endorses the same. Any information regarding identified technologies, including their capabilities limitations, and applications, should be sought directly from their manufacturers. Your Change, LLC hereby disclaims any rights to trademarks, service marks, trade names, logos, copyrights, patents, domain names, or other intellectual property interests of third parties. 
  3. Third Parties and Links to Other Materials. This Privacy Policy does not apply to the practices of third parties that we do not own or control, including but not limited to any third-party websites, services and applications (“Third-Party Services”) that you elect to access through the Service or to individuals that we do not manage or employ. While we attempt to facilitate access only to those Third-Party Services that share our respect for your privacy, we cannot take responsibility for the content or privacy policies of those Third-Party Services. We encourage you to carefully review the privacy policies of any Third-Party Services you access.
    1. The App may also contain links to other websites. These links and plug-ins are for your convenience.  Websites linked to and from the App are not necessarily under the control of Your Change, LLC and we shall have no responsibility or liability whatsoever for the content or privacy practices of any linked websites, or any link or linking program at any time.  You should read and understand Your Change LLC’s policies with respect to such third-party links, as stated in the Terms and Conditions of the App. 
  4. Security. The App has security measures in place to protect the loss, misuse, and alteration of the information under our control. 
  5. Effective Date and Changes. This privacy policy is effective as of September 21, 2022. Your Change, LLC reserves the right to modify the terms of this privacy policy at any time and in its sole discretion, by posting a change notice on this page. YOUR CONTINUED USE OF THE APP FOLLOWING OUR POSTING OF A CHANGE NOTICE WILL CONSTITUTE BINDING ACCEPTANCE OF THOSE CHANGES.

 

Contact Us 

Please contact support@yourchange.app with any questions and concerns about your privacy policies.